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E-Mall>Frequently Asked Questions

 Frequently Asked Questions 
How can I pay for my purchases?
There are two payment methods: credit card or SADAD Payment System
How the shipping cost are calculated?
The shipping cost  is twenty riyals for each order, regardless the number of the products or the weight or the city of the customer.
Are there discounts on E-Mall?
We have taken into account that the products prices on E-Mall are affordable to everyone and there are special offers by the stores on some products and they are always updated, it can be accessed through Offers.
How can I contact the management of E-Mall?
You can contact us through Contact Us or by calling our Call Center on The number 920005590.
Can I cancel a purchase?
Yes, you can cancel the purchase process at any time unless you have received it.
Is it possible to purchase more than one product from more than one dealer at the same time?
Yes, you can purchase more than one product from more than one dealer in the same order.
How can I register on the website?
After a few simple and easy steps you will be one of the members of E-Mall, who are increasing rapidly. Register now
Does E-Mall publish my personal information?
All information is considered confidential and used for E-Mall purposes, and most importantly is the address of the customer. Check out our Privacy Statement
Can my family members register on E-Mall?
Yes, every one of them has the right to register and shop using a separate account. Register now
Is it possible to edit my profile later?
Yes, through My Account you always can edit and change your profile as you like.
Change Password: Enables you to change your password any time you want.
Edit Profile: Enables you to edit some details of your profile.
View Feedback: Enables you to follow up the suggestions and complaints that you have sent to the management via Contact Us.
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